RMA Verzoek
Wij begrijpen dat een RMA frustrerend kan zijn, maar vergeet niet dat wij altijd voor u klaar staan.
Hoe werkt het?
Vul het onderstaande formulier in en geef alle gevraagde informatie op.
Door nauwkeurige en volledige gegevens te verstrekken, stelt u ons in staat snel te reageren en u de meest geschikte oplossing voor uw behoeften aan te bieden.
RMA Formulier
Request Submission
Vul het online RMA-formulier in en verstrek alle gevraagde informatie. Nauwkeurige detailss enable us to respond promptly and offer the most suitable solution.
Technical Review & Authorization
Our team reviews your submission to verify hardware status and warranty eligibility.
*Return Shipment RMA Number
Ship the goods back to us, ensuring the RMA number is clearly displayed on the packaging.
Inspection & Testing
Upon arrival, our technical team performs a physical and functional inspection of the unit. This confirms the defect and determines the final resolution.
Resolution & Completion
We finalize the process by repairing the unit, sending a replacement, or issuing a credit to your account. We aim to restore your service as quickly as possible.
*Return Shipment RMA Number
Packaging: Use the original boxes or a sturdy, double-walled equivalent to prevent physical damage.
Documentation: The RMA number must be visible on the exterior packaging
Completeness: Please include all original accessories, rack-mount kits, and cables to avoid processing delays.